Our FAQs page contains a variety of topics to assist with both technical and embroidery issues. Browse through the topics below. If your question is not addressed on this page, then please send a message via our Contact Us page.

Ordering & Choosing Designs

ART – Bernina

EXP – Bernina, Melco

JEF – Janome

PES – Brother, Babylock

VP3 – Husqvarna, Pfaff

DST – Tajima

We don't have all formats available through the site. However, most designs are available in additional formats. Contact Us to find out if the design you are after is available in the format you need.

While you can resize my designs if you have the software to do so, we do not recommend doing so.

Some of the 200x200mm (8x8 inch) designs can be stitched out and rehooped in 100x100mm (4x4 inch) sizes. However, before purchasing, please Contact Us so we can confirm if the design set you're interested in can be stitched like this.

No, it is not. However, we do advise in our quilt instructions as to the style of quilting that has been used. Our quilts are professionally quilted.

If you're able to describe what it looked like, for example the type of embroidery or colours or where you saw it, we might be able to help, so please Contact Us. Better yet, if you have a photo that you can send us, we can help point you in the right direction. Otherwise, head over to the Designs by Category dropdown and skim through the design sets.

These design sets were both designed exclusively for SVP. As such, they are available through your local Singer, Husqvarna VIKING, and PFAFF dealer.

Downloading Designs

Please Contact Us with your order number, if possible, and we will be more than happy to send you the right format.

Certainly. Please Contact Us with your order number, if possible, and we will be more than happy to send you the right format.

When you purchase through our site, you can download your design sets twice. Try to log back into your account and download your design again. Alternatively, you can Contact Us with your order number, if possible, and we will be more than happy to send you the files.

Color Questions & Color Sheets

We provide a colour chart with each design set which advises the thread brand and the colours used.

Try search on Google for a conversion chart. If you're still having trouble, feel free to Contact Us.

Please ignore what colours come up on the machine or in your software, refer to my colour chart for the correct colour. When designs are formatted colours are changed to the colour pallet which is built into your software, this is out of our control. Different machine companies each carry a different colour palette, therefore colours may not match up or be the same.

Any good quality high thread count cotton.

Stitching a Design

If you are in the US, I would recommend using Floriani Quilters Select Fusible Tearaway, together with a light weight tearaway and hoop everything. If you are in Australia, I would recommend Matilda’s Own Medium Fusible Tearaway.

Our designs can be used for anything you can stitch onto, really. You could make a table runner, cushion cover, t-shirt or handbag, anything really.

Refunds & Exchanges

No refund on digital designs.


There is no set answer to this. However, we do try to release a handful of new design sets each year.

We aim to reply to emails within 48 hours. However, sometimes life does get in the way of this, or we may not have received your email. You can also send us a message on Facebook.

Depending on how old the design set is, fabric may no longer be available. For some of my design sets, a fabric kit is available through Hunstville Sew Creative.


Certainly! For wholesale enquiries, please Contact Us.